Privacy Policy

Last updated: 11/08/2025

Who We Are

Food Logistic Sp. Z o.o. is a company specializing in the import and distribution of premium fresh produce from Italy and other Mediterranean countries to Poland and Eastern Europe.

Company Details:

This privacy policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

Contact Forms

When you submit a contact form or business inquiry through our website, we collect:

  • Your name
  • Email address
  • Company name (if provided)
  • Phone number (if provided)
  • Message content
  • Date and time of submission

Purpose: This information is used solely to respond to your inquiry and provide information about our products and services.

Website Analytics

We use Matomo Analytics to understand how visitors use our website. Matomo is configured to:

  • Anonymize IP addresses
  • Operate without cookies
  • Store all data on our own servers
  • Not share any data with third parties

Data collected includes:

  • Anonymized IP addresses
  • Pages visited
  • Time spent on site
  • Browser type and version
  • Device type
  • Referring website

Purpose: This data helps us improve our website’s performance and user experience.

Comments (if enabled)

If you leave comments on our website, we may collect:

  • Your name and email address
  • Comment content
  • IP address (for spam prevention)
  • Browser information

How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your business inquiries
  • Providing information about our products and services
  • Improving our website and user experience
  • Preventing spam and maintaining website security
  • Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Legitimate interest: For website analytics and security
  • Contract performance: When responding to business inquiries
  • Consent: When you voluntarily submit contact forms
  • Legal obligation: When required by applicable laws

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • In connection with business transfers (mergers, acquisitions)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Data encryption in transit and at rest
  • Regular security audits
  • Access controls and authentication
  • Staff training on data protection

Data Retention

We retain your personal information only as long as necessary:

  • Contact form submissions: 3 years from last contact
  • Website analytics: 26 months (anonymized data)
  • Comments: Indefinitely (unless deletion is requested)
  • Security logs: 12 months

Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing in certain circumstances
  • Portability: Request transfer of your data to another organization
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@foodlogistic.pl.

Cookies

Our website operates without requiring cookies for basic functionality. However, some optional features may use cookies:

  • Functional cookies: To remember your preferences (if you choose to set them)
  • Security cookies: For protection against spam and unauthorized access

You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to use our website’s core functions.

Third-Party Services

Matomo Analytics

We use Matomo Analytics, an open-source analytics platform that:

  • Operates without cookies
  • Anonymizes all visitor data
  • Stores data exclusively on our servers
  • Does not share data with third parties
  • Privacy policy: Available at matomo.org/privacy-policy/

Embedded Content

Some pages may include embedded content from other websites (videos, maps, social media). When you interact with this content, those websites may collect data according to their own privacy policies.

International Transfers

As we operate primarily within the European Union, your data is generally processed within the EU. Any international transfers are conducted with appropriate safeguards in place.

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

  • Notify relevant authorities within 72 hours
  • Inform affected individuals without undue delay
  • Take immediate steps to contain and remedy the breach
  • Provide clear information about the nature and impact of the breach

Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the “Last updated” date
  • Sending email notification for significant changes (if we have your email address)

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: info@foodlogistic.pl
Phone: +48 223 075 702 / +48 538 453 483
Address: Food Logistic Sp. Z o.o., UL. Międzynarodowa, 31A, lokal 32, 03-939 Warsaw, Poland

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Polish data protection authority:

Urząd Ochrony Danych Osobowych (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
Website: uodo.gov.pl


This privacy policy is governed by Polish law and applicable EU regulations, including the General Data Protection Regulation (GDPR).

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